JP Morgan Chase says it has seen no signs of customer fraud related to a cyberattack that compromised some 83 million customers.
The security breach affects Chase customers who use the bank’s website and its mobile apps.
Names, addresses, phone numbers and email addresses were stolen.
JP Morgan says there’s no evidence the breach included account numbers, passwords, Social Security numbers or dates of birth.
However, customers who spoke with spoke NY1 expressed concern.
“Yeah it is worrisome but it’s all sort of part of the anime that we deal with in the modern age and we just have to deal and find ways of coping with it,” said one Chase customer.
“It is very concerning because, you know our hard earned money that we work for goes into the bank just for something to happen. It’s very disturbing,” said another Chase customer.
The bank says users do not need to change their password or account information, and they will not be held responsible for any fraudulent activity when they promptly alert the bank.
In a post on chase.com, the company writes, “Attacks like these are frustrating. There are always lessons to be learned, and we will learn from this one and use that knowledge to make our defenses even stronger.”
This is yet another in a series of data thefts hitting financial firms and major retailers.
Home Depot and Target were also attacked by hackers in the last year.
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