Monday, November 3, 2014

NYC’s emergency-dispatch system crashes


The FDNY’s emergency-dispatch system crashed for more than two hours Monday — leaving communications workers scrambling to jot down notes with pen and paper before calling out to ambulance teams, authorities said.


The glitch started at 2:25 p.m., when fire officials say the communication system, which coordinates which ambulances get sent to a specific job, went down.


Without the system, “We’ve been given jobs over the radio,” one source said. “We’re doing it all manually since the system is still down.”


The system was finally working again at 4:40 p.m. Authorities are still investigating the cause of the system crash, according to fire officials.


Two 4-year-old half-siblings died in their Far Rockaway home in a fire after the FDNY’s emergency-dispatch system crashed in April.





Yahoo Local News – New York Post




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